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Complaints Handler

  • Permanent
  • Maidstone, Kent, England
  • £25000

Are you an experienced Complaints Handler with knowledge of the Insurance sector? Do you have previous experience dealing with complaints from the beginning to the end? CV Screen may have the role for you!

Role Overview
A Complaints Handler is required for an Insurance company based near Maidstone, Kent. A salary of up to £25,000 is offered, depending on experience.

You will prepare complaint files and investigate the complaint. You will determine the root cause and feedback to your team leader where appropriate. You will draft and finalise the reply to the complaint, responding in the most appropriate manner.

Client
CV Screen is recruiting for a leading Insurance company based near Maidstone.

Skills Required
The Complaints Handler will ideally have the following experience:

-          Experience in a similar role
-          Excellent customer service skills
-          The ability to write an exceptional response to an email

Location
near Maidstone
Commute from Tonbridge, Sevenoaks, Chatham

Salary / Benefits
Up to £25,000 + benefits

To Apply
Please email your CV through Kate Lomax in strict confidence or call Kate on 01494 541878 to discuss the role in more detail.

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Kate Lomax